Effective Date: November 7, 2024

Welcome to Embrace Physical Therapy! Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, embrace-pt.com, and interact with our digital services. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect both personally identifiable information ("Personal Information") and non-personal information from you, including:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Health Information: If you contact us regarding physical therapy services, we may collect health-related information as part of our intake process.

  • Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and device information.

  • Marketing Data: When you consent to receive marketing emails, we may collect data related to your interactions with those emails (e.g., opens, clicks).

2. How We Use Your Information

We use the information collected for the following purposes:

  • Providing Services: To respond to inquiries, schedule appointments, and manage patient records.

  • Improving Our Website: To enhance user experience, diagnose technical issues, and improve Site performance.

  • Marketing and Communications: To send newsletters, promotions, or updates if you opt-in, and to personalize your experience with relevant content.

  • Compliance and Legal Purposes: To comply with applicable laws, regulations, and legal obligations.

3. Marketing Communications

In compliance with applicable laws (e.g., CAN-SPAM, GDPR):

  • We will only send you marketing emails if you opt-in to receive them.

  • You can opt-out at any time by following the unsubscribe link in our emails.

  • We will not share your email address with third parties for marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Track user activity on our Site and improve user experience.

  • Provide targeted advertisements based on your browsing activity.

  • Measure the effectiveness of our marketing campaigns.

You can control cookie settings in your browser; however, disabling cookies may impact certain features of our Site.

5. Sharing Your Information

We may share your information only in the following instances:

  • With Service Providers: We work with trusted partners for website hosting, analytics, payment processing, and other functions necessary to operate our business.

  • For Legal Purposes: We may disclose your information to comply with legal requirements, respond to lawful requests, or protect our rights and safety.

  • With Your Consent: We may share your information in other ways if you provide consent.

6. Security of Your Information

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain your Personal Information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Once information is no longer needed, we will delete or anonymize it in a secure manner.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your Personal Information:

  • Access and Correction: You can request access to, correction, or deletion of your Personal Information.

  • Data Portability: You may have the right to receive a copy of your data in a portable format.

  • Objection and Restriction: You may object to or request restriction of our processing of your data in certain circumstances.

  • Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at [Your Contact Email].

9. HIPAA Compliance

Embrace Physical Therapy complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect the confidentiality and security of health information. We ensure all medical information is managed in accordance with HIPAA guidelines and kept confidential.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Effective Date” at the top. Your continued use of the Site after such updates constitutes your acceptance of the changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

Embrace Physical Therapy
Email: embraceptfleet@gmail.com